Cannot provision new instances

Incident Report for Skaylink Managed AWS Hosting Platform

Resolved

Fix works as expected, everything is back to normal.

Posted Jun 09, 2021 - 20:01 CEST

Monitoring

The fix is distributed and instance provisioning works again.

Posted Jun 09, 2021 - 16:51 CEST

Identified

We have found the issue, rollout of fix has started

Posted Jun 09, 2021 - 15:39 CEST

Investigating

There is a problem with the automatic provisioning of new instances. We are investigating the issue.

Posted Jun 09, 2021 - 15:07 CEST

This incident affected: Instance provisioning us-west-2 (management node us-west-2 S1-ZURI (bionic+ clients)), Instance provisioning eu-west-1 (management node eu-west-1 S1-WASP (bionic+ clients)), and Instance provisioning eu-central-1 (management node eu-central-1 S1-GAMORA (bionic+ clients), management node eu-central-1 S1-MANTIS (bionic+ clients), management node eu-central-1 S1-QUAKE (bionic+ clients), management node eu-central-1 S1-ROCKET (trusty clients), management node eu-central-1 S1-THOR (bionic+ clients), management node eu-central-1 S1-VISION (bionic+ clients)).